Using Message Acknowledgements for Tracking, Correlation and Fire and ForgetBy Isode
This whitepaper looks at how tracking end to end message acknowledgements can improve service reliability for mission critical messaging. This is achieved by enhancing message tracking services and providing information on messages being delivered and read. It then describes how this can be extended to provide a 'Fire and Forget' quality service, using operator alerts and guaranteed action points (GAP). The paper also shows how these capabilities are provided in Isode's M-Switch product. For more information download the free white paper available from the link below.