NovoQuad provides professional and thoughtful pre-sales, in-sales and after-sales services to its clients.
Adhering to the concept of “Customer-Oriented”, NovoQuad’s professional sales team and technical experts are devoted to providing full supports to its customers and distributors/resellers for each project. Through prior prudent evaluation, customized and highly matched products and solutions will be offered based on operation and project requirements.
To benefit customers, NovoQuad team will provide professional and thoughtful pre-sales, in-sales and after-sales services, such as live & online demo, training course, technical support, integration & installation.
Live & Online Demo
- Introduce products, features and functions
- Show product performance by real tests
- Answer related technical questions
- Explain product operation procedures
- Provide maintenance and storage instructions
- Schedule training according to customer’s requirements
- Full pre-sale, in-sale and after-sale technical supports
- On-site and online technical supports
- Professional upgrade and maintenance services
Integration & Installation
- Software and hardware integration
- Comprehensive integration solution
- Detailed installation planning and execution (fixed, vehicle-mounted, trailer-mounted, center-controlled, multi-point controlled, etc.)