In December 2013, the Product Support Center (PSC) at ESG Elektroniksystem- und Logistik-GmbH was authorised by Cassidian Optronics South Africa to offer and perform maintenance, repair and overhaul as a certified and authorised product support for the LEO-II and LEO-III-HD electrooptical infrared systems (EO/IR-systems) from Fürstenfeldbruck, Germany with the support of Cassidian Optronics in Oberkochen, Germany.
ESG is thereby continuing to expand its range of services further as a support partner for mission equipment. The PSC is already an authorised service partner for the EO/IR-systems from FLIR Systems, for search lights from Trakka Corp and for the ESG Police PTA- and MTA- Mission Management Systems.
To ensure the operational reliability of mission equipment, the Product Support Center offers extensive support services within and beyond the scope of the warranty thereby fulfilling customer-specific requirements. As part of servicing and maintenance, the PSC team at ESG ensures short lead times and the provision of loaner systems to guarantee operationability. Furthermore, the support services also include customer support on site.
For 50 years, ESG has been one of Germany’s leading companies for the development, integration and operation of complex, often security-relevant, electronic and IT systems. ESG is an aviation engineering company in line with EASA Part 21G, EASA Part 21J and LBA Part 145 as well as an approved aviation company for aviation devices for the Bundeswehr. More than 1,600 employees around the world provide logistics, system development, training, research and technology for military, government and industry customers. Independent process and technology consultancy is one of ESG’s key areas of expertise. By enabling technology transfer between markets, we make the decisive contribution to the added value of our customers..