Marshall Fleet Solutions: a Marshall Land Systems Company - Fleet Management

One Call, One Network, Working for You…

MFS, formerly known as Marshall Thermo King, was founded in 1972 and also incorporates MTK tail lifts. The revised name reflects diversification and re-organisation of the company. The company now specialises in fleet solutions, providing sales and after-sales support for vehicle-mounted temperature control units, tail-lifts and trailers and commercial trucks and trailers. Marshall Fleet Solutions is the UK's largest Thermo King Sales and Service dealer.

With around 166 fully equipped mobile engineers on call 24 hours a day, 365 days a year, MFS offers unrivalled nationwide support to the MoD, the Commercial Transport Industry and many of the country’s largest retailers. MFS has a highly skilled and knowledgeable technical team of who are able to attend an in house City and Guilds accredited training school. Marshall’s centrally located training facility is the only UK training centre of its kind; offering a total hands on approach to training staff on tail lift and refrigeration equipment.

MFS operates a central stock location, a nationwide parts delivery service and 19 different service locations. To facilitate the services that MFS has to offer a central operations call centre is used to task and deploy the mobile engineers to depots, customer facilities and roadside assistance. The call centre is also available to non contract customers and takes approximately 40,000 calls a year.

MFS’ commitment to you:

• Minimise vehicle downtime and provide total refrigeration fleet solutions
• Only work with prior authorisation
• Work at all times within health and safety guidelines
• Give regular progress reports on all work carried out
• Service all units within manufacturer’s guidelines
• Conduct regular review meetings and supply proactive management information on fleet solutions and repair work
• Ensure all documentation is produced in a timely and accurate manner

Transport refrigeration

As the UK’s largest mobile refrigeration network, MFS are fully trained and equipped to take on all customer refrigeration and air conditioning requirements.

Capabilities comprise of:

• 166 mobile engineers trained to carry our diesel, hydraulic, electrical, refrigeration, climate control, and mechanical repairs
• Transport refrigeration equipment, service repair and management
• Ability to build commercial vehicle air conditioning systems for both cabin and cargo
• Portable cold store equipment including the container structure and ancillary equipment

Service includes:

• 24 hour mobile service
• On-site major repairs
• On site gas reclaim service
• FGas regulation inspections
• Unit certification

From complete build management, to complex specification planning and service delivery, the MFS sales team will ensure that the purchasing process is as seamless as possible.

Tail lifts

In addition to routine tail lift servicing, MFS makes extensive investments in each of the depots. This broadens the range of services to include on-site weight testing and statutory LOLER and PUWER examinations. Other capabilities range from:

• Coach and passenger lifts
• Ambulance stretcher lifts
• On-site installations and commissioning
• On-site damage and insurance assessments

Service includes:

• 24 hour mobile service
• On-site major repairs
• Full nationwide service planning

Commercial vehicle repairs

Coupled with fleet solutions at its own depots, embedded with the customer location or off road assistance, MFS provides total fleet solutions for customers. ‘We train before we commit’ is a sentiment applied to both customers and MFS’ highly qualified workforce.

Capabilities comprise of:

• Call centre enabling
• Nationwide recovery network 24/7
• On-site trailer servicing
• Full MOT preparation and delivery
• Fleet refurb facilities including paint shops
• Small and large commercial vehicles servicing, maintenance and repairs
• ‘We train before we commit’

Service includes:

• 24 hour mobile service
• On-site body repairs
• On-site service and maintenance
• Fleet solutions
• Safety certification